Emergency Plumbing Services


Your Local Heating & Plumbing Team
Led by Tom, our family-run team brings over 10 years of experience in plumbing and heating services to Barnard Castle. As Gas Safe registered engineers with local expertise, we combine professional qualifications with a commitment to quality, delivering exceptional service on every project.
Fast Local Response

Clear Emergency Pricing

Don't just take our word for it
Our customers consistently praise our prompt service and professional approach.

Tom came to fix a drainage smell in our downstairs toilet, he had it diagnosed and fixed within the hour. Would highly recommend to anyone.

Even checked in the next day to see how things were which was a lovely touch. Call fee and charges were really reasonable so will definitely use again. I very thoroughly recommend.
Emergency Plumbing FAQs
How quickly can you respond to an emergency?
We aim to respond as quickly as possible during operating hours, with many customers reporting response times within 30 minutes in the Barnard Castle area.
What counts as a plumbing emergency?
Any situation that poses immediate risk to your property or cannot wait for regular appointment times. This includes burst pipes, severe leaks, blocked toilets, or complete heating failure.
Do you charge extra for emergency callouts?
We have a standard £50 callout charge plus £45 per hour labour rate. We'll always be clear about costs before starting any work.
What should I do while waiting for an emergency plumber?
If safe to do so, turn off your water at the stopcock to minimize damage. For gas emergencies, call the National Gas Emergency Service (0800 111 999) and ventilate the property.