Emergency Plumber
Barnard Castle

When plumbing emergencies strike, you need a reliable local plumber you can trust. Our experienced team provides fast response times and professional solutions to get your emergency under control quickly.

Emergency Plumbing Services

We respond to a wide range of plumbing emergencies:

  • Burst or leaking pipes
  • Blocked toilets and drains
  • Heating system failures
  • Boiler breakdowns
  • Water leaks
  • Gas emergencies

If you're experiencing a gas emergency, first call the National Gas Emergency Service on 0800 111 999, then contact us for professional repair once safe.

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Your Local Heating & Plumbing Team

Led by Tom, our family-run team brings over 10 years of experience in plumbing and heating services to Barnard Castle. As Gas Safe registered engineers with local expertise, we combine professional qualifications with a commitment to quality, delivering exceptional service on every project.

Fast Local Response

Based in Barnard Castle, we aim to respond quickly to local emergencies during operating hours. Our customer Kirsty shares:

"Tom came out to my house on a Saturday as an emergency call out, attended within half hour, fixed the issue within the hour."

We understand that plumbing emergencies can be stressful, so we focus on providing swift, effective solutions.

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Clear Emergency Pricing

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We believe in transparent pricing, even in emergencies. Our emergency callout service includes:

  • £50 callout charge
  • £45 per hour labour rate
  • Clear quotes for any parts needed
  • No hidden charges

You'll always know the costs upfront before we begin any work.

Don't just take
our word for it

Our customers consistently praise our prompt service and professional approach.

5 Star Review for Hydro North East for plumbing and heating in Barnard Castle.
Tom came to fix a drainage smell in our downstairs toilet, he had it diagnosed and fixed within the hour. Would highly recommend to anyone.

Michael Dixon | December 2024

5 Star Review for Hydro North East for plumbing and heating in Barnard Castle.
Even checked in the next day to see how things were which was a lovely touch. Call fee and charges were really reasonable so will definitely use again. I very thoroughly recommend.

Kirsty Downing | December 2024

Emergency Plumbing FAQs

How quickly can you respond to an emergency?
We aim to respond as quickly as possible during operating hours, with many customers reporting response times within 30 minutes in the Barnard Castle area.
What counts as a plumbing emergency?
Any situation that poses immediate risk to your property or cannot wait for regular appointment times. This includes burst pipes, severe leaks, blocked toilets, or complete heating failure.
Do you charge extra for emergency callouts?
We have a standard £50 callout charge plus £45 per hour labour rate. We'll always be clear about costs before starting any work.
What should I do while waiting for an emergency plumber?
If safe to do so, turn off your water at the stopcock to minimize damage. For gas emergencies, call the National Gas Emergency Service (0800 111 999) and ventilate the property.