Your Local Family-Run Plumbing Experts in Barnard Castle

Established in September 2023, Hydro North East has quickly become Barnard Castle's trusted plumbing and heating specialist. Our success is built on a foundation of exceptional workmanship, honest pricing, and a genuine commitment to customer satisfaction.

Our Story

What began as a solo venture by Tom has grown into a thriving family business, now employing multiple generations of skilled plumbers. With over a decade of experience in the trade, our journey started with a simple vision: delivering quality plumbing services at fair prices while maintaining the highest standards of customer care.

Our rapid growth in Barnard Castle and beyond is testament to our reputation for reliability and excellence. We're proud to serve our local community, bringing professional plumbing solutions to both period properties and modern homes across the region.

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The Hydro North East Difference

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We believe in doing things differently. From bathroom installations to emergency repairs, we handle every aspect of your project in-house, minimising delays and ensuring consistent quality. Our approach is simple: we treat every job, whether it's a leaky tap or a full bathroom renovation, with the same level of dedication and professionalism.

Our customers consistently praise our prompt response times, transparent pricing, and attention to detail. We're particularly proud of our aftercare service, including our proactive annual maintenance reminders for boiler servicing.

Our Services

As qualified Plumbing and Heating engineers, we offer a comprehensive range of services including:

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Our Qualifications and Insurance

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We take pride in maintaining the highest professional standards. Our team holds:

  • NVQ in Plumbing and Heating
  • ACS Gas certification for domestic heating appliances
  • Full public liability insurance
  • Employer's liability insurance

This ensures every job we complete meets all necessary safety and quality standards.

Frequently Asked Questions About Hydro North East

How quickly can Hydro North East respond to emergency calls?
We aim to respond to all emergency calls as quickly as possible. While we're not a 24/7 service, we maintain flexible availability and will always do our best to help when you need us most.
What areas does Hydro North East cover?
We primarily serve Barnard Castle and the surrounding areas, but we're happy to travel further across the North East. We price our services accordingly based on location.
Do you provide free quotes?
Yes, we provide free, no-obligation quotes for all our services. We'll visit your property, assess the work required, and provide a clear, detailed quote.
What types of properties do you work with?
We work with all types of properties in Barnard Castle, from historic 18th-century homes to modern developments. Our experience allows us to handle the unique challenges of both period and contemporary properties.
How do you ensure the quality of work?
ll our work comes with a 12-month warranty. We take pride in our craftsmanship and ensure every job meets our high standards before we consider it complete.